Terms & Conditions


1.1 You may access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2 By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.

1.3 The Company may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website


2.1 You are permitted to print and download extracts from this Website for your own use on the following basis:

(a) no documents or related graphics on this Website are modified in any way;

(b) no graphics on this Website are used separately from accompanying text; and

(c) the Company's copyright and trade mark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with paragraph 2.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

2.3 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.

Service Access

3.1 While the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period.

3.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.

Visitor & material content

4.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from this Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) for which you have not obtained all necessary licences and/or approvals; or

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.

5.1 Any links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed these third party websites and does not control and is not responsible for these websites or their content, availability or privacy practices. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

5.2 You may not create links to this Website without the Company's prior written consent and then provided only that you do not replicate the home page of this Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the Company's logo or any reference whatsoever to Chester Racecourse, its events and products ;

(b) you do not create a frame or any other browser or border environment around this Website;

(c) you do not in any way imply that the Company is endorsing any products or services other than its own;

(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;

(e) you do not otherwise use any reference to Chester Races, Chester Racecourse, the Company or any of its trade names or trade marks displayed on this Website without express written permission from the Company;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 The Company expressly reserves the right to revoke any consent or right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of paragraph 5.2.


6.1 Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network.

6.2 Responsibility for the security of any passwords issued rests with you.


7.1 While the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material.

7.2 The material on this Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.


8.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

8.2 Nothing in this legal notice shall exclude or limit the Company's liability for:

(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or

(b) fraud; or

(c) misrepresentation as to a fundamental matter; or

(d) any liability which cannot be excluded or limited under applicable law.

8.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

Governing law & jurisdiction

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

Racecourse regulations & notices

Racecourse Regulations & Notices

1. The Company shall not be liable to the Racegoer for any failure or omission or breach caused by an event or events beyond the control of the Company such as but not limited to war, civil disturbance, order of a Government Ministry or Department or Public Authority, fire, flood, natural catastrophe, royal demise, labour dispute, lock-out, withdrawal of labour or breakdown or interruption of services or transport (public or otherwise) or death or illness of a key person.

1.1 Upon the happening of such an event the obligations of the Company and any period of time then running shall be suspended for the period of the event plus such time as may be required to resume normality.

1.2 Such an event shall not entitle the Racegoer to take any steps against the Company for breach or to terminate the agreement or otherwise.

2. Where badges, car park labels or hospitality packages are sold for a specified area of the Racecourse, the Company will use its best endeavours to ensure the specified area is available for use at the specified time. If however the specified area cannot be used for reasons not within the control of the Company then the Company shall be entitled to offer a reasonable alternative. If no alternative is offered by the Company the customer will be entitled to a full refund of monies received by the Company.

3. Refunds, other than those covered by clause 2 immediately above, will not be considered. Cancellation of badges/tickets or hospitality bookings cannot be considered once a booking has been processed.

3.1 The Chester Race Company Ltd Database is owned and used solely by the Chester Race Company Group, which comprises Chester Racecourse, Bangor on Dee Racecourse and Express by Holiday Inn at Chester Racecourse, with reference to the Data Protection Act 1998 (amended 2000).

3.2 The Company cannot guarantee the validity of badges/tickets purchased anywhere other than Chester Racecourse.

4. Entry into, and the right to remain within the Racecourse property is subject to the requirement to submit to a search or a number of searches of Racegoers, their baggage or vehicles in which they travel.

5. The climbing of fences, stands and any other buildings is forbidden. Trespassing on the racetrack, except at designated crossing points, is disallowed at all times.

6. Any person failing to comply with instructions from a steward or police officer may be ejected from the Racecourse.

7. Customers in the County Stand are required to observe a strict dress code. Gentlemen are required to wear a suit jacket, collar and tie. Ladies are required to wear smart dress. No jeans or tracksuits are allowed. These standards of dress also apply to patrons in all hospitality and restaurant facilities.

8. Please observe the designated no drinking areas. Food and alcoholic beverages cannot be brought into any Racecourse enclosure except the Open Course CarPark Picnic Area.

9. Gambling and the consumption of alcoholic beverages by Racegoers under the age of 18 are strictly prohibited.

10. All unauthorised photography and any flash photography is strictly prohibited. Racedays at Chester are attended by the media and given coverage on TV, radio, online and in print.  From time-to-time, we also capture images and moving video of racegoers attending a day at Chester Racecourse. Footage and videos can often be used on social media or in promotional materials the racecourse produces. By entering the racecourse, attendees are accepting they may appear in such coverage.  Each Attendee will give any additional consents or waivers required for the unrestricted lawful use of any coverage (if any) without request for payment or imposing any other conditions.

11. Portable telephones may not be used anywhere on the Racecourse for betting purposes.

12. Flags, banners and other articles and any behaviour such as drunkenness, abusive conduct, singing or shouting which may constitute an annoyance to spectators or distract or frighten the horses are prohibited.

13. No dogs are allowed anywhere on the Racecourse (with the exception of aid dogs) and must not be left in vehicles.

14. Transfers between enclosures may be possible on the day, subject to availability.

15. Parking or setting down on the side is prohibited other than at official car parks.

16. Lost or stolen badges will not be replaced.

17. Hospitality badges are sold on the understanding that no money in respect of the unused badges will be reimbursed.

18. In the event of abandonment at any time on the day of racing, there will be no refund in respect of Box, Room or Chalet hire charges.

19. In the event of abandonment before Racing, or up to the 'Weighed-In' of the first race there will be a refund of badge/ticket and parking costs. In the event of an abandonment after the 'Weighed-In' of the first race up to the 'Weighed-In' of the third race or nominated feature race whichever is later there will be a 50% refund of badge/ticket and car parking costs. In the event of abandonment thereafter there will be no refunds. No cash returns to be paid on the day. All refunds to be administered after the meeting by post. Where the customer is entitled (pursuant to this clause 19) to any refund, in order to qualify for such refund the customer must follow the procedure listed below.

(i) Make a note of the reference numbers of all badge/ticket and car park labels.

(ii) Send the badges/tickets and/or labels along with a covering letter stating the full name and address of the sender and if different from that of the sender, the full name and address of the purchaser of the badges/tickets or labels to: Chester Race Company Limited, The Racecourse, Chester CH1 2LY. To be valid, requests for refunds must be received in writing within one month of the abandoned Raceday. The Company shall have no responsibility or liability of any nature in respect of any refund request received after that time.

20. All persons visiting the Racecourse are admitted to these Regulations and to the Rules of Racing. The Company reserves the right to refuse admission to/or to remove from the Racecourse, in its absolute discretion and without giving any reasons, any person failing to comply with such Rules and Regulations or whose presence is, in its absolute discretion, a source of danger or annoyance and shall have no obligation to give any reason therefore.

21. The Company shall in no circumstances be liable for any loss, damage, cost or expense or any consequential or indirect loss or damage of any kind.

22. Lost children and lost luggage enquiries should be made to the police.

23. It is a condition of entry that only individuals possessing a valid betting badge and occupying an authorised pitch are entitled to lay bets. Anyone contravening this condition will be evicted.